How to Pass the Verizon Wireless Assessment Test? – Ultimate Guide with Practice Questions

Last Updated on March 25, 2022

Verizon Wireless, one of the largest cell phone service companies globally, employs hundreds of thousands of people in the United States alone.

They are rated as one of the best companies to work for. However, becoming an employee isn’t something that happens overnight. It requires a lot of preparation, studying, and dedication.

As part of their hiring process, they require all candidates to take and successfully pass an assessment test. This article will go over what the Verizon Wireless Assessment Test consists of and some strategies you can use to ace it.

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What is the Verizon Wireless Assessment Test?

The Verizon Wireless Assessment Test is a seven-part exam that examines a range of skills relevant to the many jobs you can apply for within the company. Each section is timed, meaning you will have to work your way through each of them efficiently.

However, the entire test only takes 1 hour and 45 minutes to complete, so that you won’t sit for several hours. It is administered at the Verizon company site, so you may need to travel to take the test if you don’t live nearby. The following seven sections are on the test:

Customer Service – demonstrating skills such as empathy and listening during strategically crafted customer service calls
Ethics and Personality– answering personality-based questions to assess relevance to the company
Multitasking – performing multiple tasks at once
Data Entry – typing given information into a computer
Numerical Reasoning – reading and comprehending numbers on a table or graph
Logical Reasoning – solving problems like patterns, or geometry-based concepts
Reading – scanning passages and answering questions about them

The goal of the Verizon Wireless Assessment Test is to see how well you can perform the tasks you will have to do on the job. Your score on each section will give your potential employer an idea of whether or not you are a good fit for the position you applied for.

Therefore, doing well is extremely important. Along with the interview, your assessment scores determine whether or not you are hired at Verizon.

Let’s go over a few ways that you can be as prepared as possible for the test.

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How can I prepare for the test?

Job Test Prep offers study materials specifically geared toward the Verizon Wireless Assessment Test. The PrepPack is designed to provide test-takers with a realistic testing experience to succeed on their exam.

The Pack covers all seven test areas, in addition to going over concepts like Microsoft Word and Excel (at an intermediate and advanced level), situational judgment, mechanical aptitude, and abstract and figural reasoning.

Not only does Job Test Prep offer paid services, but they also have a wide variety of free practice tests that you can use along with your PrepPack. An example of a free practice test that would be beneficial to use would be the personality assessment.

There are 23 sample questions that you take to help get you adjusted to the way this unique type of assessment is structured. Once you are finished, you get a personalized personality profile based on your answers to help you better understand them. By studying this, you can learn your answering style and improve your ability to match your values to those of the company.

Some more study tips are:

  • Practice in a quiet environment to simulate the testing environment.
  • Study the basic principles of each of the seven categories.
  • Practice answering questions from all seven test areas within the time limit (1 hour and 45 minutes).
  • Before you study anything, take a practice test to help identify which areas you feel like you need to improve.
  • Focus on learning the most challenging sections first and save the ones you feel most comfortable with the last.
  • Keep a record of all your study efforts, so you don’t lose track of what you’ve done.

On the day of the test, be sure to eat a healthy meal and get plenty of rest. The better you feel about the material and the more confident you are about your test-taking abilities, the more likely you succeed.

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What does the rest of the interview process look like?

After submitting your application, you will be invited to participate in a phone interview. This phone interview will review your relevant skills and resume. You will be asked to describe your thoughts on their mandatory video that you must view during the application process.

Additionally, you will have to explain why you want to work for Verizon and will have the opportunity to learn more about the position you applied for.

If this goes well, you have to complete the pre-employment assessment. Once you receive passing scores on this, you will be invited back for a second phone interview where you will have to answer four questions in the STAR format. STAR stands for:

  • Situation
  • Task
  • Action
  • Result

This is an excellent way for the hiring manager you’re speaking with to learn more about handling situations on the job.

The final step in the interview process is the in-person interview. This is the most challenging part of the hiring process besides the pre-assessment test. Here, you will discuss your experience related to the potential job in more depth, your past two interviews, and your assessment scores.

Some tips to help you through the rest of the interview process are:

  • Study the STAR method as much as possible and use it in every interview you have. This method shows your employer that you have thoroughly thought out each of your answers to their questions. It can also help alleviate anxiety during interviews because it gives you the formula to structure your answers afterward.
  • Be sure to use a professional tone of voice during both of your phone interviews. Avoid saying things like “um” or “but” too much. The same goes for your in-person interview.
  • Dress professionally for your in-person interview.

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Final Thoughts

While the Verizon Wireless pre-employment hiring process is long and exhausting for many, preparing with Job Test Prep’s materials will undoubtedly help you succeed. Once you pass the exam, you can relax. We wish you the best of luck in your endeavors!

Written by Bailee Boggess McCoy

Bailee, MSW, is a freelance writer and editor. She specializes in career, social work, tech, B2B, marketing, and medical, health, and wellness content. She has experience as a job coach, DEI consultant for companies, community-project manager, and clinical researcher. She received her Bachelor’s degree in Psychology from Georgetown College in 2018, and studied neurolinguistics and developmental psychology at the University of Oxford. She earned her Master’s in Social Work at the University of Kentucky in 2021. Her scientific research has been presented at the Alzheimer’s Association International Conference and published in the Journal of Alzheimer’s Disease and Associated Disorders.

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