Navigating the UnitedHealth Group Assessment: Preparation & Insights
If you are applying for a role at UnitedHealth Group, you might be surprised by the number of assessment tests and interviews you face.
However, passing these is a necessary obstacle to move past before you can land your dream job. So get prepared, and ace the test! Here’s how.
Table of Contents
What is the UnitedHealth Group assessment test?
Having applied for a position at UnitedHealth Group, you can expect to be faced with a series of assessments. Depending on the position you have applied for, the test you receive could include questions on predictive index, situational judgment (SJT), Microsoft, customer service, and more.
Roles at the company range from clinical to corporate. The company needs to test applicants for their suitability before they can progress to the interview stage of the recruitment process.
Can I Prepare For The UnitedHealth Group Assessment?
Preparation for the assessments is vital. Given the company’s prominence, you can expect a great many others to have applied for your coveted job and can expect a lot of competition for the job from this pool of applicants.
If your chosen career route involves working at UnitedHealth, this makes it even more essential to prepare for the pre-employment assessments.
How Do I Prepare For The UnitedHealth Group Assessment?
Preparing for this grueling testing process, it is essential to equip yourself with accurate information about the assessments. Practice on materials that are modeled on the real tests should also feature strongly in your preparation process.
We advise you use the services of Job Test Prep, a company experienced in helping job applicants prepare for pre-employment assessments.
Using their services, you are guaranteed you are getting accurate information on the tests. You can also avail of their test prep packs where you will get sample tests modeled on the real test questions.
Using the sample papers as the backbone of your preparation allows you:
- To become familiar with the format of the tests and avoid any unpleasant shocks when the real assessments come along
- To learn how to manage the time frame of the tests
- To view your results for each test you do
- To monitor your progress and pinpoint areas that might be presenting more difficulties than others
What is on the UnitedHealth Assessment Tests?
The testing process follows a number of stages. The number of tests you have to do depends on the role you have applied for.
Stage 1
Stage 1 applies to everybody who applies to UnitedHealth Group. This stage involves an approximately 45-minute aptitude test.
Expect to be tested on some or all of the following:
- Predictive Index
- SJT
- Microsoft
- Sales and Customer Service
The Predictive Index Test
The Predictive Index Learning Indicator test (PI LI) is considered one of the more difficult psychometric tests. If you are given a PI Learning Indicator (PI LI) test, you will be required to answer 50 questions in 12 minutes.
The questions assess your cognitive abilities and measure how likely you are to adapt to the workplace and continue learning when employed there.
Expect to be tested in the following areas:
- Numerical Reasoning
- Verbal Reasoning
- Non-Verbal Reasoning
To get a feel for what this test demands, try this free sample PI LI TEST.
Attempting this test, you can see how difficult it is to answer the questions correctly within the time allowed.
But with regular practice on sample papers modeled on the one used in the real test, you can get a feel for the questions. After doing a number of sample tests, you will find yourself adjusting to answering within the time allowed.
Situational Judgement Test (SJT)
As the name implies here, you are assessed on how you would respond if faced with certain work-related situations. UnitedHealth Group needs to be assured that their customer-facing employees have the necessary people skills for the positions.
Expected to be presented with work-related scenarios and asked to judge how you would behave in those situations. Questions of the following type are typical of SJT assessments:
SJT sample question
Give your response to the following situation:
“I would have to be very sick to miss a day at work.”
Do you 1. Agree 2. Disagree 3. Not Sure
Situational Judgement Tests give an indication of your workplace personality, so keep a picture of the ideal persona for this job at the forefront of your mind when doing the test.
To get some practice on doing an SJT, try a free sample test here.
Sales and Customer Service
Applicants for customer service positions are required to take an SJT as well as a personality test that will allow the employer to judge if they are suited to a position that involves dealing with people.
For many applicants, personality testing carries the most terror. However, the key thing to remember here is that personality is judged from behavior, and the test is assessing your likely behavior in the workplace and not in your downtime.
To succeed in this section, it is important to have a clear idea of the type of person who would work in your chosen position.
You are presented with a number of statements or scenarios, depending on the test, and asked about your responses to them. The responses usually allow you to respond on a scale from Strongly Disagree to Strongly Agree.
Your answers allow the company to decide if you have the personality required to work in the role applied for.
Working through personality tests in your test prep pack, you will learn to look at your answers and decide if you are presenting the ideal workplace personality.
To get a feel for personality testing, try this free sample test.
Stage 2
Having come through the stage 1 recruitment process, you may be asked to undergo further testing depending on the role you have applied for.
Those applying for IT, computer science, and engineering positions can expect to face tests in this section.
Expect to be tested on mid-level programming skills to assess your suitability to work in these more technical areas.
Stage 3
This is the first interview stage, and you are coming closer to the end of the recruitment process. Here you are encouraged to discuss your previous job-related experiences before progressing to more technical testing in the following stage.
Stage 4
In this stage, you can expect to be tested on your ability to use software relevant to your position. For example if you will be required to use Excel as part of your job, you can expect the Excel test.
For this section, you need to brush up on your Excel skills. You will be expected to complete an advanced level test where your proficiency with the software will be assessed. Formulas, advanced formatting, macro creation, and document properties are all likely to feature in this stage of the recruitment process.
Try your hand at the following sample question.
Excel Sample Questions
To answer the sample questions, copy the following table to a new Excel spreadsheet. The cell marked with (A1) must be pasted in cell A1 on the spreadsheet. Once the table has been copied, continue to the following question.
Intermediate-Advanced Level Questions:
- Highlight every cell with an annual salary of over 70 thousand USD.
- Under “Full Name”, in cell D4, write a function that combines the “name” and the “surname” (like in cell D3).
- Create a PivotTable for “annual salary” per “age”.
- What is the fastest way to change all instances of the word “psychometric” within column B to the word “aptitude”?
Having come to this point in the recruitment process, you can expect further interviews before the company makes its hiring offers.
Exam preparation tips
Given the rigorous testing involved for a position at UnitedHealth Group, thorough preparation is essential.
When you have equipped yourself with your test prep pack, try the following tips for effective preparation:
- Work to a timetable. Ensure you leave the final day before the tests free for last-minute reviews and rest before the test.
- Select a designated place for all your preparation. We study better when following a routine.
- Work in short bursts of approximately 50 minutes followed by 10-minute breaks. This will help you retain material more easily.
- Nutrition, sleep, exercise are all vital parts of your test preparation arsenal.
Use your sample papers
This will guarantee your preparation is going in the right direction. Doing the real tests will become a continuation of what you are doing while preparing.
Doing The Test
Tests are challenging for everyone and none more so than ones that influence our future careers.
To get the best out of yourself on test day and to capitalize on your hard work, approach the tests:
- Well rested and clear-headed. Your performance in the test depends on your alertness while doing it.
- Prepared to take action in the face of stress. While preparing for the test, build up some stress management techniques that you can call upon. Deep breathing or yoga work for some people, or you may have your own techniques.
- With the confidence of knowing you have done the work to gain your dream job.
If your ambition is to work for UnitedHealth Group, you will find all the resources you need to prepare for their assessments here.
Written by Elizabeth O Mahony
With 25+ years’ experience as a teacher and state examinations corrector, Elizabeth now writes for the education and careers industry. Her experience preparing students for examinations and running an academy for supplementary education give her invaluable insights into what it takes for job seekers and graduates to succeed in assessments.
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Sarah is an accomplished educator, researcher and author in the field of testing and assessment. She has worked with various educational institutions and organisations to develop innovative evaluation methods and enhance student learning. Sarah has published numerous articles and books on assessment and learning. Her passion for promoting equity and fairness in the education system fuels her commitment to sharing insights and best practices with educators and policymakers around the world.
