Regions Teller Assessment Test: Study Guide & Sample Questions
Do you want to work for Regions bank? If you do expect to compete with many others who want to work at this subsidiary of Regions Financial Corporation.
A Teller assessment can be nerve-wracking. But as long as you prepare well and keep calm, there’s no reason that job won’t be yours!
Read on to discover all you need to know to prepare for the Regions Teller Assessment Test!
Table of Contents
What is the Regions Teller Assessment Test?
The Regions Teller Assessment Test analyzes your skills and abilities in several different areas such as math, situational judgment, and personality. It is a way of ensuring they get the most well-matched people to work as tellers in their banks.
You may face questions that simulate hypothetical work scenarios. This allows the corporation to see how you would perform in the role and make informed hiring decisions. Ultimately, for you, it is another hoop to jump through on your way to your ideal job.
However, it also means you are being assessed on a level playing field with the other applicants.With adequate preparation, you can overcome the competition and ace the test.
What is on the Regions Assessment Test?
As you would expect, it involves everything to do with the work of a bank teller.
You can expect the following types of questions:
- Math problems
- Situational judgment questions
- Personality test questions
These will be assessing things like your numerical and customer service skills. The bank also needs to see your skills in spotting errors and your attention to detail.
Testing your customer service skills may involve a pre-employment personality test. Numerical skills tests will focus on the abilities you will need to use as a bank teller.
How do I pass the Regions Teller Assessment Test?
Preparing for the assessments is key if you want to pass with a good score. You need to get accurate information on the format of the assessments. Then we recommend you get access to test preparation materials that mirror the real tests.
How to prepare for the Regions Teller Assessment Test
To prepare, we advise using the services of Job Test Prep, a leading provider of job test preparation materials.
From them, you will get accurate information on the format of the test as well as a test prep pack specifically for Regions Teller Assessment.
Your test prep pack comes with sample tests modeled on the real tests giving you an opportunity to become familiar with the format of the tests and the style of questioning.
Using the tests, you will be able to:
- Hone your skills in answering the questions
- Train yourself to work within the time limits of the tests
- Monitor your progress from test to test
To get an idea of the personality questions that come with your test prep pack, try this free sample pre-employment personality test.
What is the format of the tests — Sample questions
For the customer service test you can expect to be presented with an online scenario of a teller helping a customer. From a choice of answers, you select the one you feel best describes the behavior you see in the scenario.
For the numerical tests, expect questions along the following lines.
Numerical sample question:
# Reverse Percentage, Decimals, and Subtraction
After depositing a check into his checking account, the amount of money in Daniel’s checking account increased from $9,090.00 to $9180.90. What was the percentage of the increase?
A. 2%
B. 1.5%
C. 1%
D. 0.5%
Answer: The correct answer is C
These will test you on your ability to deal with work-related situations. Read the following example from an SJT and see how your answer will signify your ability to deal appropriately with a situation that may arise in the work of a teller.
Situational judgment test sample question:
# A New Regulation
Many customers have been complaining about one of the bank’s regulations. You agree and have found a way to satisfy the customers while adhering to the bank’s policies. What do you do?
A. I use my solution instead of adhering to this regulation. My customers will be happy, and the management will appreciate the creativity.
B. I discuss this policy with my supervisor and suggest my solution.
C. I comply with the policy. As a bank employee, it’s important that I follow the bank’s rules and regulations.
D. I write an email to the customer service department to inform them of the customers’ complaints regarding this policy.
Answer: The best answer is B.
Exam preparation tips
Equipped with your test prep pack it is time to put a preparation routine into place.
Ensure you:
- Work to a timetable making sure everything is done on time.
- Use your sample tests in every preparation session. Monitor your scores as you prepare. Identify and give a little more time to areas where you are losing scores.
- Get adequate rest and nutrition. Your brain will reward you by working more efficiently.
When the real tests come along, you will have the confidence of knowing you have done the work and deserve to ace the assessments.
If you are preparing for the Regions Teller Assessments, you will find the resources you need here.
Written by Elizabeth O Mahony
With 25+ years’ experience as a teacher and state examinations corrector, Elizabeth now writes for the education and careers industry. Her experience preparing students for examinations and running an academy for supplementary education give her invaluable insights into what it takes for job seekers and graduates to succeed in assessments.
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Sarah is an accomplished educator, researcher and author in the field of testing and assessment. She has worked with various educational institutions and organisations to develop innovative evaluation methods and enhance student learning. Sarah has published numerous articles and books on assessment and learning. Her passion for promoting equity and fairness in the education system fuels her commitment to sharing insights and best practices with educators and policymakers around the world.
