Amazon TRMS Test & Interview: Ultimate Preparation Guide for 2024
Amazon offers many competitive and well-paying positions, which makes this company one of the most well-sought-after employers. Consequently, applicants expect to put in preparation ahead of time to ensure they are ready to jump through the sometimes-onerous hoops standing between them and a job offer as a TRMS Officer at Amazon.
Table of Contents
What Is TRMS Amazon?
First, let’s talk about what TRMS is. TRMS stands for Transaction Risk Management Systems. This division of Amazon prevents fraud and continues bonds of trust between Amazon customers and the company.
Representatives spend time determining whether particular transactions or users are fraudulent, or whether particular accounts have been fraudulently compromised.
How to Prepare for a Role at TRMS Amazon?
Job Test Prep offers specific assistance to help candidates pass both the interview and the test given to applicants at TRMS Amazon. Please don’t be intimidated by these steps! There are plenty of ways you can succeed in both of these areas if you are willing to put in the preparation ahead of time.
Let’s get started learning about this process.
Is the Amazon TRMS Test Hard?
While some will have an easier time taking this test than others, it does have a reputation of being a difficult exam overall. Part of the reason for this is that the test asks applicants to demonstrate their critical thinking skills.
These skills are relevant in managerial positions or positions without extensive oversight because applicants will need to be trusted to think through important issues themselves. Needless to say, employees in the TRMS office at Amazon will be in this employment situation.
Developing independent judgment over time can help test takers prepare for this exam, but ultimately the difficulty level for each test taker will depend on how familiar applicants are with the types of questions that are asked.
What are the logical connections between different statements? What are assumptions? How are they made appropriately? What about coming to conclusions in appropriate and logical ways?
The Amazon TRMS Test: What Is the Watson Glaser Test?
Applicants for roles within TRMS Amazon will be expected to take the Watson Glaser Test. This psychometric test evaluates your ability to draw conclusions from large amounts of information.
You will be assessed based on your understanding of strong and weak arguments, making correct inferences, judgments, and assessments. These skills are invaluable when evaluating cases of potential fraud, which is why this test is used for TRMS applicants.
The Amazon TRMS test is the Watson Glaser test, which is offered in different contexts as well as for applicants to this particular office at Amazon.
How Long Is the Amazon TRMS/Watson Glaser Test?
Test takers will be asked to answer 40 questions in 30 minutes.
How to Prepare for the Amazon TRMS/Watson Glaser Test?
Candidates should spend time practicing for this test using sample test materials like those offered at reputable testing sites such as Job Test Prep. Be sure to use an accurate test site that correctly simulates the types of questions you will actually find on the Watson Glaser.
Don’t just use Google to search for test-taking sites—choose a testing site that can actually help you prepare for the test and utilizes the same timed testing environment online. There are all sorts of test sites out there, but not all of them are legitimate. Additionally, be sure to take the Amazon TRMS test and not the basic Amazon Assessment test.
Your comfort level with the types of questions asked on the TRMS test will grow as you put in time answering questions and reading about why the answer you provided seems to be correct or incorrect.
It is important not to be hard on yourself when you miss an answer in your practice. The only way to properly learn from your mistakes is to be open to recognizing where your weaknesses are.
This type of open-minded test-taking mentality leads to confidence and certainty that once you are ready for the exam, your performance will not be a surprise and you will feel positive about the actual test-taking experience.
What Content Is Tested for on The Amazon TRMS Test/Watson Glaser?
You will encounter five sections on the Watson Glaser exam: deduction interpretation, inference assessment, recognizing assumptions, and evaluation of arguments.
Let’s go over each of these sections to give you an idea of what will be covered.
In this section, you’ll be asked to read a section of text and evaluate whether a given follow-up sentence follows from the text or not.
Test takers should begin to recognize whether a set of premises listed in the text lead to the concluded final sentence. They will be asked if the final sentence does or does not follow from the premises. Please note that the premises may not be sentences that you believe are true, but for the purposes of this exam, you should assume that they are.
– Inference Assessment
Inferences are conclusions you might draw from a set of facts. To answer questions in this section, you’ll see a set of facts and an inference derived from these facts, and you’ll be asked to assess whether the inference is True, Probably True, Insufficient Data, Probably False, and False.
This section is about reasonable doubt. That is, does one statement follow without a reasonable doubt from another series of statements, or does it probably follow?
Your answer will be in the form of “conclusion does follow” or “conclusion does not follow.”
– Recognizing Assumptions
The reader will encounter a paragraph followed by a proposed assumption. Then, the test taker will be asked if the proposed assumption has been made or if it has not been made. That is, does the author take the assumption for granted or not?
Keep in mind that the assumption may not accord with reality. You are simply evaluating whether the assumption has been made.
– Evaluation of Arguments
This section is about determining whether an argument is a strong or a weak one. Weak arguments are unrelated to the question or only tangentially related to the question. Weak arguments may also be unimportant to the question.
Strong arguments are related to the question and also important.
Which Sections Should I Study?
Each of these sections represents an important part of the test, and each should be studied. However, as you practice, you may find that you are less challenged by one section and more challenged by others.
In this case, focus your efforts on the areas that you find difficult in order to build confidence and increase your understanding. Job Test Prep offers sample tests for all sections to help you grow and learn prior to the real exam.
If you have a limited amount of time to study, try to improve your sample test scores in the areas where you struggle.
Tips to Succeed at the Amazon TRMS Test/Watson Glaser
– Think Rationally
For each question, you may sometimes bring in prior knowledge, and in other questions you may not. In many cases, you are being evaluated on your ability to rationally understand and interpret the material as it is presented to you, rather than your general knowledge about the world.
Test takers should get used to being dispassionate and looking at each question with fresh eyes. In other cases, you may bring your common sense understanding into your answers. You’ll need to read the instructions to know which areas require which type of answer.
– Read the Instructions
Don’t skip the instructions. You’ll need to know precisely what each section of the test is asking you to do. Read each sentence carefully and don’t skim over any section. Practice will help you increase your speed while retaining your reading comprehension.
Read each question carefully! Your answers will depend on small variations in the text, so it’s important to work on reading comprehension as you approach each question.
There are important phrases in each question that should stand out to test takers. Keep an eye out for these phrases as you answer the questions, as they may represent the keys to the correct answer. If you wish, you can write down these phrases on a scrap piece of paper.
– Watch the Time
Ask yourself whether you are working within the allotted time. You are not given a lot of time for each question, so speed is an important factor in success. Since you are not penalized for wrong answers on this exam, spend the time guessing when you don’t know the exact answer. This can only help and not hurt your overall score.
If you are particularly vexed by one question, skip it and come back at the end. Don’t waste all of your time on a few questions.
– Use Logic
Do you remember your formal logic class from college? Now is the time to pull out your old notes and review your understanding. You’ll want to focus on differences such as all vs some statements.
– Practice, Practice, Practice
Make sure to practice ahead of time for this exam. Don’t leave your studies until the last minute. Spend time increasing your knowledge and growing as a candidate. Grab a practice pack at Job Test Prep and get started.
So, What Is a Good Enough Score on the Amazon TRMS/Watson Glaser?
For this test, scores are compared based on who else will be taking the test and competing for the particular position you are seeking or who are of a similar educational and professional background. Thus, although it is a good idea to score at 80% or better, you really can’t know ahead of time how well you need to do in order to “pass” the test.
Your employer is also looking to see specific skills demonstrated in the test. These skills include recognizing assumptions, evaluating arguments, and drawing conclusions.
Take the practice tests offered at Job Test Prep to get an initial sense of where you stand in terms of your critical thinking skills. Then spend time on each section, placing emphasis on areas of weakness. Over time, you will see your score improve and you’ll know the time invested in this practice will have paid off.
Now we’re going to transition a bit to talk about the Amazon TRMS interview process, which candidates should also prepare for.
Amazon TRMS Interview Process
The Amazon TRMS interview process can feel lengthy and involved. However, if you prepare properly, you will be in a good position to succeed. Remember to research the roles that will be required of you in the TRMS position. You’ll also want to show the ways in which your previous work history placed you in roles that make you particularly suited for this position.
Make a list of your current competencies and provide examples from your prior experience that demonstrate these competencies. Your examples should be from previous employment and should relate to the particular competency you wish to show.
How to Ace the Amazon TRMS Interview?
You will encounter a series of questions during your Amazon TRMS Interview. You’ll be expected to keep your answers succinct and clear, as well as relevant to the particular question being asked.
A good way to keep track of what you’re trying to explain is to follow the STAR method: situation, task, action, result. That is, for each of the examples you use to demonstrate your skills, you will want to provide the situation that happened, the task under consideration, the action that was taken, and the final result. This framework will help you stay on track and provide a succinct response to each of the interview questions.
Additionally, you’ll want to customize your answers to reflect the particular challenges you may expect to encounter in the role you’re applying for. If you are looking to join the TRMS unit at Amazon, you may be thinking about situations where you encountered fraud at work in the past, or where you had to take in a lot of information and use your professional judgment in a difficult work situation.
Customizing your answer means looking up as much information as you can about the role you’re applying for and not only providing answers that make yourself look good, but answering questions in such a way that hiring managers will see hiring you as a way to solve problems that they are already encountering on their team.
Demonstrate to the company that they need what you can offer. This is key to joining their team and making sure they understand what valuable skills you bring to the table.
Interview Tips for the Amazon TRMS Interview
Amazon is a global company and candidates may be hired from many parts of the world. Consequently, it is essential that potential employees speak in clear, easy to understand ways. When engaging in the interview process, present yourself in an upbeat but professional manner and make sure not to rush your answers or slur your words together. Clarity is key!
What skills do you think you will need to show in order to be hired? Write down a list of these skills and go through your resume. Pull out examples of these skills that you have developed over time and be prepared to discuss them with the interviewers.
A TRMS position does require investigative skills, critical thinking abilities, and a personable demeanor. If hired, you may need to speak with Amazon customers to determine whether a purchase was fraudulent or whether an account is being used by a 3rd party for fraudulent activity. Skilled applicants who can demonstrate their abilities in these areas will have a leg up when it comes to the TRMS interview.
Also, keep in mind the personal qualities that Amazon may want to hire on their team. Will they want a candidate who rushes to anger or who doesn’t participate in teamwork? It makes sense to look up common interview questions and prepare answers ahead of time.
Even though you can’t know exactly what will be asked in the interview, you can get used to framing your existing work history experience in ways that are tailored to what Amazon would be looking for in a TRMS team member. Job Test Prep can help you prepare for the interview process as a successful candidate.
If you’re feeling nervous about the Amazon interview process for TRMS team members, take a look at the Job Test Prep prep pack that has common TRMS type interview questions and provides suggestions for how to nail these questions.
I’m Nervous about the Amazon TRMS Interview and Test. What Should I Do?
It’s natural to be apprehensive when it comes to important hurdles in our lives. But the best thing to do when confronted with these barriers is to learn as much as we can about the task we’re being asked to accomplish.
In the case of the Amazon TRMS interview, this means researching sample questions and learning the best ways to answer these questions using Job Test Prep.
When it comes to the Amazon TRMS Test, this means spending a lot of time answering sample questions from each of the five sections of the Watson Glaser test. Job Test Prep provides extensive sample exams to get you started on this task.
Essentially, feeling nervous before a big challenge shows that you are responsible and serious enough to understand that this process is important. You aren’t a person who will simply blow off studying and “wing it” when it comes to the test or the interview. You’ll commit to doing what it takes to succeed.
Your nervousness is actually a sign that you’re ready to grow and learn how to do well and perhaps even join the Amazon TRMS team!
Preparing for the Amazon TRMS Interview and Test
Hopefully this guide has given you some sense of what can be expected during the Amazon TRMS interview and test process. It is true that some people have been intimidated by this process. After all, the TRMS test has a reputation of being one of the more difficult psychometric exams in the recruitment field.
That being said, candidates can take any anxiety they have about success and pour that energy into research and study. If you are open to learning and spending time on this project, you will see the results pay off with high scores and excellent interviewing skills.
Remember to choose a sample test company that offers a similar experience to those questions and formats used on the actual exam, and be willing to put in the time to really prepare for this important stage in your life. Job Test Prep offers a comprehensive prep pack to candidates who are ready to take their future in their hands.
Written by Shana Naugle
Shana has over ten years of experience in higher education, facilitating student success through digital solutions. She now focuses on content creation, connecting with audiences and delivering compelling, reliable material both on and offline.
When she’s not writing, you can find her hanging out with her family, baking cupcakes, or planning her next snowshoeing trip.
Sarah is an accomplished educator, researcher and author in the field of testing and assessment. She has worked with various educational institutions and organisations to develop innovative evaluation methods and enhance student learning. Sarah has published numerous articles and books on assessment and learning. Her passion for promoting equity and fairness in the education system fuels her commitment to sharing insights and best practices with educators and policymakers around the world.